If for any reason you are not satisfied with your purchase, you may exchange or return any unwashed or unworn items purchased from Gosia Eco Designs within 15 days of receiving your order by sending it back.
If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at 
info@gosiaecodesigns.com

Exchanges:
Please email us at info@gosiaecodesigns.com to arrange the exchange of the item(s), quoting your name, address, details of the product, and the reason for the exchange. We will then advise you on how to proceed