Welcome to Gosia Eco Designs. By using this website and/or placing an order you agree to comply with and be bound by the following Terms and Conditions.
Orders will be processed at the prices published on the website, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding. All prices are stated in British Pounds Sterling.
Prices exclude any local import duties, taxes, or any other surcharges, which may be raised by your government upon import of goods. Gosia Eco Designs cannot be held responsible for these.
Once you have completed an online purchase, we will send you an email confirming the order details and our acceptance of your order. At that point a legally binding agreement will exist between us, under these terms and conditions. We will take payment for your order immediately and goods will not be dispatched until receipt of payment. Whilst we are under no obligation to accept your order, we would normally do so where (a) the product is available, (b) the order reflects current pricing and (c) your credit card/debit card payment is approved by your credit card/debit card company.
We reserve the right to cancel your order and between us if: (a) we have insufficient stock to deliver the goods you have ordered; (b) we do not deliver to your area or (c) one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers. If we do cancel your order and between us we will notify you by email and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment or other losses suffered by you of any nature.
Images of the products on the Gosia Eco Designs site are for illustrative purposes only; the actual products may differ slightly from such images. Each casting is unique. Colors may also vary from images due to variations in computer monitors. Products sold on this website are used at the risk of the end users. If any products are used incorrectly or in the wrong way, which may cause undue or unnecessary harm, Gosia Eco Designs will not be held accountable in any way.
All credit, debit and charge card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery. In addition, in the interests of preventing fraudulent use of credit, debit and charge cards, we may validate the names, addresses and other information supplied during the order process against commercially available records.
A third party may also be instructed to complete these checks. By ordering from the Gosia Eco Designs website you consent to such checks being made. We may need to contact you by letter, telephone or email to verify details before we are able to process and dispatch your order, or we may be unable to accept your order. Any information given may be disclosed to a registered Credit Reference Agency which may keep a record of the information. All information provided will be treated in accordance with the Data Protection Act 1998. These measures are taken, as extra protection for you, to ensure your online shopping experience with us is as safe and secure as possible.
You have a right to cancel your contract with us for the goods you have ordered is subject to:
a) You calling us within 7 days of receiving your goods and receiving a ‘Returns Authorisation number’.
b) The item(s) cannot be a Bespoke Special Order, which due to their unique nature, cannot be exchanged or returned under any circumstances.
To return your item within the CANADA please, please email us at firstname.lastname@example.org stating your wish to cancel the order, and quoting your name, address, details of the product.
Once you have notified us that you are cancelling your contract, any sum debited from your credit card will be credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you, in the way detailed above, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be credited to you.
We reserve the right to cancel the contract between you and us if:
a)we have insufficient stock to deliver the goods you have ordered;
b) we do not deliver to your area; or
c)one or more of the items you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
If we do cancel your contract we will notify you by email or by telephone, and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
Should you wish to return an item, we are happy to offer an exchange or refund provided items are returned to us within 7 days of receipt for full price goods.
Please email us at email@example.com to arrange the exchange of the item(s), quoting your name, address, details of the product, and the reason for the return. We will then advise you on how to proceed. Any unauthorized returns will be sent back to the sender. If you are returning an item to us, the cost of returning the item is your responsibility.
All products returned to us must be sent back in their original packaging and must be in a new and unworn condition. We will not exchange goods that have been worn, do not have their original packaging or show obvious signs of abuse. In this instance, the goods will be returned to the buyer.
The return of the product(s) is your responsibility until it reaches us. For this reason, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. We cannot be held responsible for returns that are lost in transit. In the interest of fraud prevention, your refund will be issued by the same method that you paid within 28 days of receipt of the return.
If you are exchanging a product and the new item is a lower amount we will refund the difference via your original payment method. Exchanged items will only be dispatched once returned goods have undergone quality checks and are subject to product availability at the time of return.
For hygiene reasons, we are unable to accept returns on earrings unless they are faulty.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website. We use only session cookies on this website. A session cookie will expire at the end of the user session, when the web browser is closed.
FIRST PARTY COOKIES:
We [will/may] send to you the following cookies:
(1) osCsid – Expires: At end of Browser session. This is a session cookie that identifies whether you’re logged into our site.
(2) PHPSESSID – Expires: At end of Browser session. This is a session cookie that identifies whether you’re logged into our site.
THIRD PARTY COOKIES:
We [will/may] send to you the following cookies:
(3) __atuvc – Expires: 2 years. AddThis Sharing Tool – a social bookmarking tool
(4) __utma – Expires: 2 years. Google Analytics
(5) __utmb – Expires: 1 day. Google Analytics
(6) __utmc – Expires: At end of Browser session. Google Analytics
(7) __utmz – Expires: 6 months. Google Analytics
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
Most browsers allow you to refuse to accept cookies. For example:
(a) In Internet Explorer (version 9) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
(b) In Firefox (version 16) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and deselecting “Accept cookies from sites”; and
(c) In Chrome (version 23), you can block all cookies by accessing the “Customize and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.
Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on this website.
You can also delete cookies already stored on your computer. For example:
(a) In Internet Explorer (version 9), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
(b) In Firefox (version 16), you can delete cookies by clicking “Tools”, “Options”, “Privacy” and then “Show Cookies”, and then clicking “Remove All Cookies”; and
(c) In Chrome (version 23), you can delete all cookies by accessing the “Customize and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.
Again, doing this may have a negative impact on the usability of many websites.
If you have any questions about our cookies or this cookies policy, please contact us at firstname.lastname@example.org.
Gosia Eco Designs is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Gosia Eco Designs may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from December 2014.
WE MAY COLLECT THE FOLLOWING INFORMATION:
name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
WHAT WE DO WITH THE INFORMATION WE GATHER:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which
We think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
LINKS TO OTHER WEBSITES:
Our website may contain links to other websites of interest. However, once you have used these links and leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Gosia Eco Designs retains copyright of all designs, photography, text, and other content on this website.
COMMENTS OR FEEDBACK:
We welcome feedback from our customers as it enables us to improve our service. If you have any comments that you would like to share with us email us at email@example.com. We will endeavor to respond to you promptly.